CMS Roles and Permissions

Kitisak Fluke · Updated October 02, 2026

Your access is limited to your agency or the teams you belong to.

Agency access

AreaAgency AdminEmployee
Agency information and settingsView and editNo access. Can edit own profile via Settings.
Agency statusView onlyNo access
MembersView and manageNo access
LeadsView and manage all agency leadsView and manage assigned leads only
CustomersView and manage all agency customersView and manage customers connected to assigned leads only
PostsView and manage all agency postsView and clone all agency posts; create posts; manage own posts and cloned copies
Design pagesView and manageNo access
AnalyticsViewNo access

Team access

Editor, writer, supplier, and agent team roles use the Team Editor permissions below.

AreaTeam AdminTeam Editor
Team and agency informationView and editView only
Agency statusView and manageView only
MembersView and manageView only
LeadsView and manageView only
CustomersView and manageView only. Cannot create or upload customers.
PostsCreate, edit, copy, clone, publish, unpublish, and deleteCreate, edit, copy, clone, publish, unpublish, and delete
Admin menus (team and agency)Home, Settings, Agencies, Ads, Analytics, Files, Designs, ContentHome, Agencies, Content
Design pagesView and manageNo access
Content feedsView and manage feedsInbox and Trash only
Agency settingsView and manage, including system settingsView only. System settings, files, token, API, translations, and mail activity not available.
Agency token, API access, translations, and mail activityAvailableNot available
Agency home statistics and analyticsViewNo access
Team-level analytics and filesView and manageNo access
Search teams, agencies, and usersSearch within assigned teamsSearch within assigned teams

Post search

UserWhat happens when a post is selected
Agency AdminThe post editor opens.
Employee who created the postThe post editor opens.
Employee who did not create the postThe post list opens in read-only mode.
Team Admin or Team EditorThe post editor opens for posts in assigned teams.